Appointments

Appointments System

 

Times vary on a daily basis. 

Routine: any requests for routine appointments must be made through our eConsult portal, you will be contacted within 2 working days from receipt of your submission.

Urgent: on the day medical needs will be dealt with by the duty doctor, please phone the surgery as soon after 08:30 as possible. A five minute appointment will be offered if appropriate.

Please do not abuse this facility with longstanding problems, or to your assist work, school or social commitments.

 

Private Consultations & Private Prescriptions

Following government changes in April 2019 to GP indemnity cover, we are no longer able to offer private consultations or private prescriptions. 

  

Improved Access

Amersham, Chesham & Little Chalfont Improved Access Service

Local GPs are working together to offer patients better access to appointments in General Practice in Buckinghamshire, known as the ‘Improved Access’ Service. 

This means that you can now book an appointment in a local practice up until 20:00 from Monday to Friday, on a Saturday and from 09:00 until 13:00 on Sunday at one of the three FedBucks Improved Access Hubs located across the county.

Patients registered with any GP Surgery within Amersham, Chesham and Little Chalfont will be able to access this service via the participating surgeries in their area.

Click on the image opposite for more information.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as your problem could may be suitable to be dealt with by telephone, or that it would be more appropriate to send a nurse, community service or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery. 

Cancel an Appointment

If you cannot keep your appointment please let us know as soon as possible & we will rebook accordingly. If you arrive late you may be asked to rebook.    

Patients will be asked to leave our list after 3 missed appointments, as it is considered an abuse of the system, wasting doctors and nurses valuable time, and it denies other needy patients that appointment.

Not Signed Up for Online Services?

Online services provide you with easy access to your medical records, you can see:

  • Allergies
  • Medications
  • Lab Test results
  • Immunisations
  • Problems (diagnosis)
  • Consultations and documents

You can also request repeat medication(s)

 

Online Services are provided by: 

Patient Access (contact the practice via eConsult for a log-on and password) REGISTRATION IS NOT AVAILABLE DURING COVID-19 PANDEMIC.

OR

NHS App (available on both Google and IOS), no need complete application forms, simply self-verify via the app.

 

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

You will automatically be provided this service. If you wish to opt-out, please send a request to cancel the service via eConsult. 

Please remember to update your contact details with us when you change address, telephone numbers and email address.

GP Training Practice

We are proud to be a well-established training practice, helping qualified doctors, known as registrars, complete the final stages of their GP Training before they embark on fully independent practice.

We believe that achieving and maintaining training practice status enhances the quality of the medical care that we provide at the practice. It also enables patients to see a wider range of clinicians whilst allowing the surgery to benefit from the fresh ideas and approaches brought by young enthusiastic doctors. You can of course still elect to see your chosen regular doctor but sometimes this may require you to plan your appointment.

On occasion, you may be invited to give your consent for the GP Registrar to video the consultation. This is a valuable tool helping the doctor to improve his/her consulting skills. The tapes once viewed by the trainer will be deleted.

We have been a training practice for many years and the feedback from patients regarding our registrars has been overwhelmingly positive. The doctors tend to be in the surgery for between 6 and 18 months, becoming an integral part of the practice team and an invaluable resource for patients.